Privacy Policy
EFFECTIVE DATE: 21/08/2025
Agreement to Terms
By engaging Performal AI (“Company,” “we,” “us,” or “our”) to provide AI agent development or related services, you (“Client,” “you,” or “your”) agree to these Terms of Service (“Terms”). If you do not agree to these Terms, you must not use our services.
Information We Collect
We may collect the following information:
a. Information You Provide Directly
- Name, email address, phone number, and business details
- Project requirements, data, and content for AI integration
- Payment details (processed through secure third-party providers)
b. Information Collected Automatically
- Log files, IP address, browser type, device identifiers, and usage data
- Interaction data with our website and AI systems (for performance and debugging)
c. Data Provided for AI Agent Development
- Any datasets, documents, or proprietary content you share for training, fine-tuning, or configuring AI agents
- Integration credentials or API keys (stored securely and only used for the agreed project scope)
How We Use Your Information
We use your information to:
1: Provide and improve our AI development services
2: Configure, test, and deliver AI agents as per your specifications
3: Communicate about project updates, support, and billing
4: Maintain system security and prevent misuse
5: Comply with legal obligations
We will never sell your personal data to third parties.
Data Sharing & Disclosure
We may share your data with:
- Trusted service providers who assist in delivering our services (e.g., hosting, payment processing, third- party AI platforms)
- Legal authorities when required by law or to protect our rights
- Integration partners only where necessary to connect your AI agents to requested external systems (e.g., CRMs, APIs)
All third-party providers are required to follow confidentiality and security measures consistent with this Privacy Policy.
Data Storage & Security
- We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
- Sensitive information (e.g., API keys) is encrypted and stored securely.
- While we strive for robust security, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your data only as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal or regulatory requirements
- Resolve disputes and enforce agreements
Upon request, we will delete or anonymize your data unless we are legally required to retain it.
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Restrict or object to certain types of processing
- Request a copy of your data in a portable format
- Withdraw consent at any time (without affecting prior lawful use)
To exercise these rights, contact us using the details below.
International Data Transfers
If you are located outside New Zealand, your data may be transferred and processed in countries with different data protection laws. We will ensure that appropriate safeguards are in place.
AI-Specific Considerations
- AI outputs are generated based on patterns in data and do not inherently “know” or “store” personal information beyond the scope of the session, unless explicitly configured to use persistent memory as part of your project.
- Any training data you provide will be used only for your project and will not be incorporated into other clients’ AI systems without your consent.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. Continued use of our services after updates constitutes acceptance of the revised policy.
Privacy Policy
EFFECTIVE DATE: 21/08/2025
Agreement to Terms
By engaging Performal AI (“Company,” “we,” “us,” or “our”) to provide AI agent development or related services, you (“Client,” “you,” or “your”) agree to these Terms of Service (“Terms”). If you do not agree to these Terms, you must not use our services.
Information We Collect
We may collect the following information:
a. Information You Provide Directly
- Name, email address, phone number, and business details
- Project requirements, data, and content for AI integration
- Payment details (processed through secure third-party providers)
b. Information Collected Automatically
- Log files, IP address, browser type, device identifiers, and usage data
- Interaction data with our website and AI systems (for performance and debugging)
c. Data Provided for AI Agent Development
- Any datasets, documents, or proprietary content you share for training, fine-tuning, or configuring AI agents
- Integration credentials or API keys (stored securely and only used for the agreed project scope)
How We Use Your Information
We use your information to:
1: Provide and improve our AI development services
2: Configure, test, and deliver AI agents as per your specifications
3: Communicate about project updates, support, and billing
4: Maintain system security and prevent misuse
5: Comply with legal obligations
We will never sell your personal data to third parties.
Data Sharing & Disclosure
We may share your data with:
- Trusted service providers who assist in delivering our services (e.g., hosting, payment processing, third- party AI platforms)
- Legal authorities when required by law or to protect our rights
- Integration partners only where necessary to connect your AI agents to requested external systems (e.g., CRMs, APIs)
All third-party providers are required to follow confidentiality and security measures consistent with this Privacy Policy.
Data Storage & Security
- We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
- Sensitive information (e.g., API keys) is encrypted and stored securely.
- While we strive for robust security, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your data only as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal or regulatory requirements
- Resolve disputes and enforce agreements
Upon request, we will delete or anonymize your data unless we are legally required to retain it.
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Restrict or object to certain types of processing
- Request a copy of your data in a portable format
- Withdraw consent at any time (without affecting prior lawful use)
To exercise these rights, contact us using the details below.
International Data Transfers
If you are located outside New Zealand, your data may be transferred and processed in countries with different data protection laws. We will ensure that appropriate safeguards are in place.
AI-Specific Considerations
- AI outputs are generated based on patterns in data and do not inherently “know” or “store” personal information beyond the scope of the session, unless explicitly configured to use persistent memory as part of your project.
- Any training data you provide will be used only for your project and will not be incorporated into other clients’ AI systems without your consent.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. Continued use of our services after updates constitutes acceptance of the revised policy.
Privacy Policy
EFFECTIVE DATE: 21/08/2025
Agreement to Terms
By engaging Performal AI (“Company,” “we,” “us,” or “our”) to provide AI agent development or related services, you (“Client,” “you,” or “your”) agree to these Terms of Service (“Terms”). If you do not agree to these Terms, you must not use our services.
Information We Collect
We may collect the following information:
a. Information You Provide Directly
- Name, email address, phone number, and business details
- Project requirements, data, and content for AI integration
- Payment details (processed through secure third-party providers)
b. Information Collected Automatically
- Log files, IP address, browser type, device identifiers, and usage data
- Interaction data with our website and AI systems (for performance and debugging)
c. Data Provided for AI Agent Development
- Any datasets, documents, or proprietary content you share for training, fine-tuning, or configuring AI agents
- Integration credentials or API keys (stored securely and only used for the agreed project scope)
How We Use Your Information
We use your information to:
1: Provide and improve our AI development services
2: Configure, test, and deliver AI agents as per your specifications
3: Communicate about project updates, support, and billing
4: Maintain system security and prevent misuse
5: Comply with legal obligations
We will never sell your personal data to third parties.
Data Sharing & Disclosure
We may share your data with:
- Trusted service providers who assist in delivering our services (e.g., hosting, payment processing, third- party AI platforms)
- Legal authorities when required by law or to protect our rights
- Integration partners only where necessary to connect your AI agents to requested external systems (e.g., CRMs, APIs)
All third-party providers are required to follow confidentiality and security measures consistent with this Privacy Policy.
Data Storage & Security
- We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
- Sensitive information (e.g., API keys) is encrypted and stored securely.
- While we strive for robust security, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your data only as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal or regulatory requirements
- Resolve disputes and enforce agreements
Upon request, we will delete or anonymize your data unless we are legally required to retain it.
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Restrict or object to certain types of processing
- Request a copy of your data in a portable format
- Withdraw consent at any time (without affecting prior lawful use)
To exercise these rights, contact us using the details below.
International Data Transfers
If you are located outside New Zealand, your data may be transferred and processed in countries with different data protection laws. We will ensure that appropriate safeguards are in place.
AI-Specific Considerations
- AI outputs are generated based on patterns in data and do not inherently “know” or “store” personal information beyond the scope of the session, unless explicitly configured to use persistent memory as part of your project.
- Any training data you provide will be used only for your project and will not be incorporated into other clients’ AI systems without your consent.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. Continued use of our services after updates constitutes acceptance of the revised policy.